How to Integrate AI into High-Touch Work and Industries
High-touch industries—such as healthcare, education, hospitality, and customer service—are facing a critical challenge: maintaining the essential human connection while adopting the efficiencies offered by artificial intelligence (AI). The fear of losing the “human touch” often holds organisations back despite AI’s undeniable benefits. Integrating AI solutions into these industries without a strategic approach can lead to unintended […]
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